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Support Automation
Customer Support Agent
Handle inquiries, resolve issues, and provide 24/7 support without human intervention.
£800-1,500
Get Quote2-3 weeks delivery
Overview
A fully autonomous customer support agent that handles inquiries via chat, email, or integrated messaging platforms. Uses natural language understanding to interpret customer needs, access your knowledge base, and provide accurate responses. Escalates complex issues to human agents when necessary.
Core Features
24/7 Availability
Multi-channel Support
Knowledge Base Integration
Ticket Creation
Sentiment Analysis
Auto-escalation
Response Templates
Analytics Dashboard
Key Capabilities
Natural Language Understanding
Interprets customer queries in natural language and identifies intent.
Knowledge Base Search
Searches your documentation, FAQs, and past tickets for relevant answers.
Smart Escalation
Recognizes when human intervention is needed and routes appropriately.
Technology Stack
Claude APIOpenAILangChainVector DBWebhooksREST API
Use Cases
- -E-commerce support
- -SaaS helpdesk
- -Technical support
- -Booking assistance
Pricing Breakdown
Core Agent Development£800
Knowledge Base Integration£200
Multi-channel Setup (Slack, Email, Web)£300
Analytics Dashboard£200
Total (all options)£1,500
* Final price depends on specific requirements and integrations needed.
What's Included
- -Full source code ownership
- -Deployment to your infrastructure
- -Documentation & setup guide
- -30 days post-launch support